Service terms
A good care arrangement starts with clear expectations. These terms apply to requests made through Drew’s Pet Care.
A request is not a confirmed booking
Submitting dates does not reserve care. Drew reviews each request for availability, location, temperament, and care requirements. Care is confirmed only after you and Drew agree to the service, schedule, price, and any payment arrangements. A meet & greet may be required.
Pricing and payment
Published rates are starting points. Holidays, additional pets, puppies, travel, and special care may affect your quote. Your total, any deposit, remaining balance, and payment deadlines will be agreed before confirmation. No payment is collected with your request. Drew will discuss payment arrangements personally after you agree on care.
Changes, cancellation, and refunds
Tell Drew as soon as your plans change. Availability and price may need to be reviewed for changes in dates or care. Any cancellation deadline, fee, or refund arrangement must be disclosed and agreed as part of your confirmed booking. These pages do not establish an automatic nonrefundable deposit or cancellation charge.
Accurate care information
Before care begins, provide current feeding and medication instructions, behavior information, emergency contacts, and any health or safety concerns that affect care. You are responsible for supplying appropriate food, equipment, and medications. Access arrangements and emergency permissions should be agreed before care begins.
Scope of care
House sitting does not automatically include constant supervision. Visit length, time alone, sleeping arrangements, walks, and updates are agreed individually. Boarding and daycare depend on a suitable care setting and compatibility. Drew may decline care that cannot be provided safely or reliably.
Emergencies
Pet care is not veterinary treatment. Before a stay, agree on an emergency contact, veterinary provider, and how urgent decisions should be handled if you cannot be reached. Website forms and messages are not an emergency service.
Applications and website use
Sitter applications express interest in future opportunities and do not establish employment or guarantee work. Use the website for legitimate inquiries and requests, and do not submit information about others without permission.
Questions
Ask about anything unclear before confirming. You can reach Drew through the contact page.